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ChatLab is a website AI chat that can be easily integrated into your website. It is powered by OpenAI ChatGPT and Google Gemini, a state of the art AI models that can speak like a real person and help your clients. ChatLab, AI chat for websites, can be trained with your own data, so it can answer questions specific to your business.
Smart AI Chatbotfor Your Website
Trained on Your Data,
To Assist Your Customers,
your Team, and Yourself
Powered by 
OpenAI ChatGPT and
Gemini
Powered by
OpenAI ChatGPT andGeminiBUILD YOUR CHATBOT
NO CREDIT CARD REQUIRED
ChatLab can help you provide 24/7 customer support to your customers. It can answer frequently asked questions, provide information about your products and services, and help your customers solve common problems.
ChatLab can help you efficiently generate leads for your business by capturing essential contact information, such as phone numbers and email addresses, from your website visitors and directly providing it to your sales team.
ChatLab can help you provide technical support to your customers by answering technical questions, troubleshooting common problems, and providing step-by-step instructions on how to solve technical issues.
ChatLab has built-in integration with major e-commerce platforms. When deployed on your e-commerce website, it can act as AI Sales Chatbot and provide your clients with product search, personalized recommendations, order tracking, and customer support. Additionally, ChatLab can answer various questions about your store, such as return policies, shipping information, and promotional offers.
Powering millions of conversations at
Setup your chatbot in 5 MINUTES
customize chatbot
adjust your chatbot to your needs, make it talk and look like you want:
- setup brand and logos
- name, icon, colors, etc
- add custom instructions
- language - ie. tell it to speak Spanish
train it with your data
teach the chatbot to talk like you, train it with your data:
- Provide address of your website, the chatbot will automatically read all the contents from your website
- Add frequently asked questions & answers
- Upload files: pdf, doc, csv, xls, txt
deploy it instantly
we host your chatbot and you can deploy it on your website or integrate with your tools in seconds:
- copy script and paste it on your website
- hook it up to your Shopify or WooCommerce shop
- hook it up to get data from your backend system
Self-serve customer supportSee improved customer satisfaction and a noticeable
boost in efficiency.
Setup your chatbot in 5 minutes
boost in efficiency.
Setup your chatbot in 5 minutes
Powerful Features
Educate your site chatbot using your own website content and documents.
Personalize your AI website chatbot in our website chatbot builder to align with your brand's identity.
Seamlessly integrate your custom AI chat widget into your site without coding expertise.
Gain insights into customer interactions through chat history analysis.
Seamlessly transition from chatbot to offline human support when needed.
Encourage users to rate their conversation experience with your GPT chatbot assistant.
Continuously improve site chatbot accuracy by updating its responses.
Communicate with customers in their language, independent of your data's language.
Whitelabel - Utilize a custom domain and remove ChatLab branding.
Gather user emails and phone numbers, review the leads & export leads to CSV
Share your AI chatbot assistant with your team, your team can review chatlogs, leads & provide corrections
Resell ChatLab to your users, set limits on chatbots, provide users with simplified admin interface
Provide your customers with product search and order information
Provide your customers with realtime information from your backend system
Your users can switch to real human operators when needed (BETA version)
Compatible with popular platforms
Check out ChatLab in action
Watch a demo of ChatLab in action on a sample 'Pizza Delicious' website. In less than one minute we build the chatbot, customize it, train it with the data from the customer website, deploy it on the website as AI website chat widget and test it.
Why our customers love ChatLab?
Eva
Britanova
ARTMiE, Customer Service Manager
We would like to express our great satisfaction with the CHATLAB application and our excellent collaboration in developing the chatbot, which we implemented for our ARTMIE e-shops family. Thanks to the GPT-based solution, our chatbot is able to respond in real time to customer inquiries regarding products and order statuses. We would especially like to highlight the smooth integration of the API connection with our ERP system SMEMA, which has significantly simplified and sped up communication with customers. The chatbot has brought our e-shops not only greater efficiency but also higher customer satisfaction, as they appreciate the prompt and accurate responses to their questions. The technical support and professional approach throughout the project have been truly top-notch. Our collaboration on innovations continues, and we believe that thanks to Chatlab, we will be even closer to our customers. Thank you for the excellent work!
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Martin
Pierce
Zahara Systems Ltd, CEO & Founder
ChatLab is the tool I have been looking for to handle an intelligent dialogue from our customers who have questions about the functionality of our SAAS application, Zahara. Having very easily trained the GPT on our WordPress knowledge base and some key website pages, I was astonished by how accurately it answered everyday questions and also how quickly the answers appeared. Compared to other tools I had tried, the setup was simple and the speed astonishing. This is our first step in creating an AI-assisted support function.
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Mette
Lines
Røabadet Aquatic Center, Manager
ChatLab has exceeded our expectations with its powerful functions and exceptional support. The platform is intuitive, versatile, and handles all our communication needs seamlessly. The support team is responsive and knowledgeable, always ready to assist. We are extremely satisfied with our experience and would highly recommend ChatLab to anyone looking for a reliable and efficient chat solution.
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Remigiusz
Zawisza
Go4Sport, Marketing Manager
Excellent cooperation and a great solution. We are very pleased to express our appreciation for the ChatLab and the excellent collaboration in implementing the chatbot across all our resorts: Ruciane Park, Ustronie Park, and Pod Cyprysami. Thanks to the AI-based solution, our chatbot can provide real-time information about current attractions, animation schedules, and answer frequently asked questions from our guests. We would particularly like to highlight the integration with our reservation system, which allows customers to easily and quickly check availability at our resorts. This functionality significantly simplifies the booking process and enables quick responses to our guests' needs.The technical support and professional approach throughout the project have been outstanding. Our collaboration on innovations continues, and we believe that thanks to ChatLab, we will be even closer to our customers, providing them with even better experiences and service.
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Alex
Thompson
BitSpreader, Head of Product
ChatLab has significantly transformed the way users interact with our crypto trading documentation. Its GPT-based AI doesn't just simplify complex jargon; it actively leads users to the most relevant sections, vastly enhancing their understanding of intricate trading strategies. We've observed firsthand how beginners grasp concepts like 'futures contracts' and 'margin trading' much more quickly with ChatLab's guidance. What sets ChatLab apart is its unique ability to adapt to various user inquiries with remarkable precision.
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Magdalena
Radejska
DOMFORTE, General Manager
For our first six-apartment project, ChatLab has been invaluable. It brilliantly describes our properties in detail, answering customer queries and providing them a virtual tour through text. We didn't use an agency, so having a chatbot that could articulate the features of our apartments so well has been crucial for customer engagement and sales. ChatLab has integrated human support fallback and that worked perfectly for us as all the questions that the chatbot couldn't answer were transferred to our sales team. Absolutely essential for our business!
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Trusted by 500+ businesses
Frequently Asked Questions
The easiest way is to point the ChatLab to your website. You just provide the website address and ChatLab does the rest. ChatLab website AI chatbot will read your whole website and that is the best starting point. If you have some additional documents - pdf, doc, csv, xls, txt - you can also upload them. There is no special requirement on their layout or appearance
After creating the chatbot you will get a code snippet that you can copy and paste into your website. The website chat widget will appear on your website and will be ready to answer questions. The whole process takes less than 5 minutes. Our chatbot builder guides you through the whole process and provides you with the code snippet that you can copy and paste into your website. Customization features allow you to adjust the chatbot to your needs, make it talk and look like you want. Your fully custom website chatbot will be ready to answer questions.
You can use ChatLab for customer support by training it with your customer support data. You can provide ChatLab with your customer support scripts, FAQs, and other documents. ChatLab will then be able to answer your customers' questions. ChatLab is an AI customer support chatbot that can fully automate responding to the basic questions your customers may have. You can also provide ChatLab with your real live customer support email and ChatLab will be able to redirect the conversation to your customer support team when necessary. With our Live Chat feature, you can also provide your customers with a live chat option to talk to your customer support team.
ChatLab has built in feature to integrate with major e-commerce platforms such as Shopify and WooCommerce. You can use ChatLab to answer questions about your products, provide product recommendations, and help your customers with their orders (ie. order status, shipping details, etc). ChatLab can also help you with customer support, by answering frequently asked questions and redirecting the conversation to your customer support team when necessary.
Using our AI actions editor you can build any custom integration with any backend system that can expose the data via API endpoints. For example you can make the chatbot to check the availability of the product in your warehouse, check the status of the order in your ERP system, or check the current balance on the customer account. In case you need more extended integration, please contact us.
Yes, you can train the chatbot in any language. You can provide additional instructions to the chatbot to answer only in selected language. By default the chatbot answers in the language of the question. That is also the case when the language of the question is different than the language in which the chatbot has been trained. This means that you can train the chatbot in English and it will answer in Spanish if asked in Spanish.
ChatLab is an AI chatbot platform that uses OpenAI GPT and/or Google Gemini (which we call AI providers) to answer your clients questions. In order for the AI provider to understand your business, ChatLab reads your website and other documents you provide. It then uses the AI provider to answer questions. The AI Provider is trained on a large corpus of text from the internet, so it has a lot of knowledge about the world. ChatLab uses knowledge from your website and combines it with the knowledge from the AI Provider to answer your clients questions. The knowledge that you provide is always prioritized over the knowledge from the GPT. ChatLab stores your knowledge in a Vector database and extracts the most relevant knowledge and provides it to GPT to answer the question. ChatLab provides you with fully automated AI chatbot solution for your business.
Yes, ChatLab works on mobiles, tablets and desktops. It is fully responsive and adapts to the screen size.
No. ChatLab serves as a no-code platform for creating AI chatbots. You can design your personalized custom website chatbot widget with our AI chatbot builder in less than five minutes and then integrate it into your website.
Yes, you can give the chatbot custom instructions. You can tell it to answer only in selected language, you can give it a name and custom personality and adjust it in anyway that would make it more suitable for your business.
During the development of ChatLab, we conducted an in-depth analysis of leading chatbot platforms, including Intercom, Drift, Verloop, IBM Watson, Docsbot, LivePerson, Botpress, Dante AI, Ada.cx, Botsonic, Rasa, Myaskai, Talkwith, Webbotify, CustomGPT, LiveChat, SiteGPT, and Chatbase. By examining their strengths and identifying areas for improvement, we crafted ChatLab to be the premier AI chatbot for your website. Our focus has been on delivering exceptional ease of use, rapid deployment, high-quality responses, and cost efficiency. Additionally, ChatLab stands out as the most customizable chatbot available in the market.
ChatLab uses by default GPT-4o mini. In paid plans you can also use the newest GPT-4o (Omni), GPT 4 and GPT 4-Turbo. In case the chatbot is using GPT-4o it consumes 5 credits/message, in case of GPT 4-Turbo it consumes 10 credits/message and in case of GPT 4, it consumes 20 credits/message. You can also switch to Google Gemini 1.5 Pro (which costs 10 credits/message) and Gemini 1.5 Flash (which costs 1 credit/message)