Updated: June 4th, 2024
The Service Agreement Terms (“Agreement”, “Service Terms”) set forth the guidelines governing the Service and define the legal interactions between the service user and CHATLAB Sp. z o.o. (“We”, “Our Company”). Our Company manages the digital platforms found at ChatLab.com (“Site”) and provides Services (elaborated in Section 2). These Services cater to businesses to facilitate their operations. By accessing the Site, using the Service, or completing the Account sign-up, you confirm that: (i) you've reviewed and agreed to the Agreement and Privacy Policy, (ii) you have the legal age and capability to enter into this contract with us, (iii) you can legitimately represent the entity on whose behalf you act. If any of these terms are unsuitable, refrain from using our Service. However, you can reach out to us at contact@chatlab.com to discuss potential solutions.
The capitalized terms below have these meanings:
These definitions apply irrespective of singular or plural usage.
To use our Service, you must fully accept these Terms. The relationship between our Company and the User or Guest is solely governed by these Terms. If other entities offer services via our Site or Service, their terms apply to those services, unless our Terms explicitly state otherwise. Users must adhere to the intended usage of our Service and Site. For website usage, the Device should:
Widget usage requires:
It's advised to have antivirus software on Devices.
Accounts can be created via our Site. Registration demands a valid email and password. Always provide accurate and up-to-date details when creating an Account. Failure to do so may result in Account suspension. Users are accountable for their Account and Password confidentiality and any activities therein. Inform us immediately about any security breaches or unauthorized Account access.
Account creation may include subscribing to promotional materials, newsletters, or other communications we send.
Service or Site promotions may follow separate rules from these Terms, especially if detailed in an Agreement. Always check associated rules and our Privacy Policy when participating in promotions.
Some Service features are subscription-based. Billing happens in advance, either monthly or yearly, depending on the chosen plan. Subscriptions auto-renew unless canceled by the user or our Company. Cancellation can occur via the Account or by emailing us at contact@chatlab.com. Subscriptions require valid payment methods. Provide accurate billing details, and by doing so, you authorize subscription fee charges. If auto-billing fails, a manual payment prompt will be sent. Orders can be declined for various reasons, including suspected fraud. The buyer is responsible for additional fees or taxes.
Our Company may change Subscription fees at our discretion. Any changes will apply after the ongoing Billing Cycle. Users will receive prior notice, allowing time to cancel before the new fee takes effect. Continued Service usage post-change indicates agreement to the revised fee.
Paid Subscription fees are non-refundable unless legally mandated.
Our Service and Site let you share various “Content”. Users are accountable for their shared Content's legality and relevance. By sharing Content, you confirm ownership or necessary permissions and ensure no rights are violated. Copyright infringements can result in Account termination. You retain Content rights, but we aren't liable for any Content shared by you or third parties.
Service or Site usage should be lawful and adhere to these Terms. Misuse includes, but isn't limited to, illegal activities, harming minors, unsolicited promotions, impersonations, and actions that inhibit others' Service enjoyment. Automated or malicious access to the Service or Site is strictly prohibited.
Third-party services may monitor our Service and Site usage.
Google Analytics
This service by Google analyzes web traffic. The data helps Google tailor its advertising. For Google's privacy practices, visit here and here.
Our Company exclusively owns the Service, Site, and their original content (excluding User Content). They are protected by U.S. and international laws. Unauthorized use of our intellectual property is prohibited. Subscribers receive a limited, revocable, non-exclusive License consistent with their Subscription's terms. Unauthorized Service or Site modifications or access is prohibited.
We respect intellectual property rights. If you believe there's a copyright violation, report it to contact@chatlab.com with the subject “Copyright Infringement”.
For Digital Millennium Copyright Act (DMCA) claims, provide detailed infringement information to our Copyright Agent at contact@chatlab.com.
We aim to continually improve based on user feedback. Share feedback at contact@chatlab.com. Feedback becomes our intellectual property.
We may link to Other Websites. These are outside our control, and we aren't responsible for their content, policies, or practices.
Users can end their Account anytime via the Site. We may suspend or terminate Accounts violating these Terms or for any reason. Upon termination, your right to use our Service ends.
Our Company's liability is limited to the maximum extent permitted by law. We aren't liable for indirect, consequential, or incidental damages, lost profits, or any damage due to Service, Site, or Agreement usage.
This Agreement is governed by Polish law, excluding its conflict of law rules.
Any disputes or claims related to the Service, Site, or Agreement will be resolved through binding Polish court.
We may revise these Terms. Check back regularly. Continued Service usage indicates your agreement to any changes.
For queries, feedback, or other communications, reach us at contact@chatlab.com.
Should any provision of these Terms be declared void or unenforceable, the remaining provisions remain effective.