Pricing Plans

Get 2 months for free with annual subscription.

Free

$0/month

NO CREDIT CARD REQUIRED

What's included:

  • Train with: websites, PDF, DOC, TXT, CSV, XLS, free text and Q&As
  • Widget Personalization
  • Chat history
  • Train with corrections
  • Security - rate and domain restrictions
  • Conversation rating
  • Free bots are deleted after 10 days of inactivity

Plan Limits

  • 30 message credits
  • 400,000 training characters/bot
  • 1 chatbot
  • 1 Administrator User
  • 10 links to train on
See more pricing options

Basic

$18/month

3 days free trial

What's included:

  • Everything in FREE plus:
  • Human support contact form
  • Collect leads
  • Share chatbots with team & customers
  • Individual limits on each bot
  • Basic analytics
  • Live chat (in beta)
  • Access to advanced AI models
  • 16k and 32k tokens contexts

Plan Limits

  • 2,400 message credits
  • 11,000,000 training characters/bot
  • 2 chatbots
  • 2 Administrator Users
  • Unlimited links to train on
  • 48-hour Email Support
See more pricing options

Standard

$95/month

3 days free trial

What's included:

  • Everything in BASIC plus:
  • AI Conversation Insights - advanced analytics
  • Auto re-training (weekly or monthly)
  • Client & Conversation summaries
  • Cross-conversation memory
  • Remove ChatLab logo
  • E-commerce integrations
  • Custom AI API Actions

Plan Limits

  • 11,000 message credits
  • 15,000,000 training characters/bot
  • 5 chatbots
  • 5 Administrator Users
  • Unlimited links to train on
  • 24-hour Email Support
  • 30-minute onboarding support
See more pricing options

Premium

$360/month

What's included:

  • Everything in STANDARD plus:
  • Chat widget on your custom domain
  • Auto re-training (daily)
  • Replace ChatLab logo in the chat footer with your own
  • Agency Package included
  • Client UI for your users on your domain with your logos

Plan Limits

  • 50,000 message credits
  • 15,000,000 training characters/bot
  • 25 chatbots
  • 25 Administrator Users
  • Unlimited links to train on
  • 24-hour Email Support
  • 60-minute onboarding support
  • 30-minute monthly support calls
See more pricing options

Not sure which plan to choose? Our quick guide will help you choose the right one for your needs.

How many messages and conversations your plan allows

Average chatbot responses per conversation (7)

Typical number of chatbot responses per conversation: According to our statistics, users receive around 7 replies from the chatbot in a single interaction.

Plan limits

2,400 messages

342 conversations

Plan cost: $18.00

After exceeding the plan limits

  • 1 Message1 credit(s) · $0.01
  • Conversation7 credits · $0.05
  • 1000 additional message credits$7.00

Optional packages:

  • Message credits:additional 1000 message credits package - 7$/month
  • Chatbots & users: additional 1 chatbot + 1 user - 7$/month
  • Additional training characters:additional 10MB of training characters for all bots - 50$/month
  • Remove ChatLab logo:remove ChatLab logo in the chat window (Whitelabel) - 35$/month
  • Live Chat:Not available as add-on during beta tests, after beta - 35$/month

Do you need support in setting up your chatbot?

Take your chatbot to the next level with expert support. Whether you're just getting started or looking to fine-tune your AI agent, our ChatLab Consultation. Sessions are here to help.

What we offer:
  • Personalized setup assistance — configure your chatbot quickly and effectively.
  • Optimization tips — improve responses and user experience.
  • Best practice guidance — learn how to get the most out of your chatbot.


How it works:
  • Standard Plan: 30-minute onboarding session included.
  • Premium Plan: 1-hour onboarding session + 30 minutes of support every month.
  • Need more help? Book an extra Consultation Session anytime$49 per 30-minute session.

Ready to maximize your chatbot’s potential? Let’s talk!

Are you an Agency or Website Developer?

Do you want to resell chatbots to your clients?

Need a Custom or Enterprise solution?

We can help you with that!
  • Solutions for professionals

  • Custom limits

  • White labeling

  • Custom analytics

  • Custom features and development

  • Custom onboarding

  • Custom Integration

  • Big datasets

Pricing Questions