Pricing Plans
Get 2 months for free with annual subscription.
Free
$0/month
NO CREDIT CARD REQUIRED
What's included:
- Train with: websites, PDF, DOC, TXT, CSV, XLS, free text and Q&As
- Widget Personalization
- Chat history
- Train with corrections
- Security - rate and domain restrictions
- Conversation rating
- Free bots are deleted after 10 days of inactivity
Plan Limits
- 30 message credits
- 400,000 training characters/bot
- 1 chatbot
- 1 Administrator User
- 10 links to train on
Basic
$18/month
3 days free trial
What's included:
- Everything in FREE plus:
- Human support contact form
- Collect leads
- Share chatbots with team & customers
- Individual limits on each bot
- Basic analytics
- Live chat (in beta)
- Access to advanced AI models
- 16k and 32k tokens contexts
Plan Limits
- 2,400 message credits
- 11,000,000 training characters/bot
- 2 chatbots
- 2 Administrator Users
- Unlimited links to train on
- 48-hour Email Support
Standard
$95/month
3 days free trial
What's included:
- Everything in BASIC plus:
- AI Conversation Insights - advanced analytics
- Auto re-training (weekly or monthly)
- Client & Conversation summaries
- Cross-conversation memory
- Remove ChatLab logo
- E-commerce integrations
- Custom AI API Actions
Plan Limits
- 11,000 message credits
- 15,000,000 training characters/bot
- 5 chatbots
- 5 Administrator Users
- Unlimited links to train on
- 24-hour Email Support
- 30-minute onboarding support
Premium
$360/month
What's included:
- Everything in STANDARD plus:
- Chat widget on your custom domain
- Auto re-training (daily)
- Replace ChatLab logo in the chat footer with your own
- Agency Package included
- Client UI for your users on your domain with your logos
Plan Limits
- 50,000 message credits
- 15,000,000 training characters/bot
- 25 chatbots
- 25 Administrator Users
- Unlimited links to train on
- 24-hour Email Support
- 60-minute onboarding support
- 30-minute monthly support calls
How many messages and conversations your plan allows
Average chatbot responses per conversation (7)
Typical number of chatbot responses per conversation: According to our statistics, users receive around 7 replies from the chatbot in a single interaction.
Plan limits
2,400 messages
≈ 342 conversations
Plan cost: $18.00
After exceeding the plan limits
- 1 Message1 credit(s) · $0.01
- Conversation7 credits · $0.05
- 1000 additional message credits$7.00
Optional packages:
- Message credits:additional 1000 message credits package - 7$/month
- Chatbots & users: additional 1 chatbot + 1 user - 7$/month
- Additional training characters:additional 10MB of training characters for all bots - 50$/month
- Remove ChatLab logo:remove ChatLab logo in the chat window (Whitelabel) - 35$/month
- Live Chat:Not available as add-on during beta tests, after beta - 35$/month
Do you need support in setting up your chatbot?
Take your chatbot to the next level with expert support. Whether you're just getting started or looking to fine-tune your AI agent, our ChatLab Consultation. Sessions are here to help.
What we offer:
How it works:
Ready to maximize your chatbot’s potential? Let’s talk!
What we offer:
- Personalized setup assistance — configure your chatbot quickly and effectively.
- Optimization tips — improve responses and user experience.
- Best practice guidance — learn how to get the most out of your chatbot.
How it works:
- Standard Plan: 30-minute onboarding session included.
- Premium Plan: 1-hour onboarding session + 30 minutes of support every month.
- Need more help? Book an extra Consultation Session anytime — $49 per 30-minute session.
Ready to maximize your chatbot’s potential? Let’s talk!