Making Headlines
From UNESCO World Heritage sites to the world's largest tech show in Las Vegas — ChatLab's AI innovation is capturing global attention.
Featured Stories
Two major success stories showcasing ChatLab's global impact
Wieliczka Salt Mine Success
UNESCO World Heritage site achieves 17% reduction in staff inquiries and serves 1.91 million annual visitors with ChatLab AI.
CES 2025 Las Vegas
ChatLab represents Polish AI innovation at the world's largest tech show, showcasing solutions to 142,000+ attendees.
Media Coverage
AI Helps Visitors Explore Wieliczka Salt Mine
Wieliczka Salt Mine uses ChatLab artificial intelligence to serve visitors in 20 languages.
Chatbots in Service of Wieliczka Salt Mine
ChatLab system handles 17% of tourist inquiries visiting Wieliczka Salt Mine.
Wieliczka Salt Mine Enters New Era of Digital Tourist Service
Wieliczka introduces revolutionary AI solutions in serving 1.91 million tourists annually.
9 Months of AI in Wieliczka: Chatbot Handles 17% of Tourist Questions
After 9 months of implementation, ChatLab chatbots handle a significant portion of tourist communication.
AI Success in Wieliczka: Bots Handle 17% of Service and Drive Sales
ChatLab AI not only streamlines customer service but also increases sales conversion.
Record-Breaking Year at Wieliczka Salt Mine
New era at Wieliczka Mine - virtual assistants respond in 20 languages.
Wieliczka Salt Mine Enters New Era of Digital Tourist Service
Official announcement from Wieliczka City about AI system implementation at the Mine.
Wieliczka Salt Mine in New Era of Digital Tourist Service
Industry portal reports on successful ChatLab implementation at UNESCO World Heritage Site.
Lesser Poland: Record 1.91 Million Tourists at Wieliczka Salt Mine
Record year with AI technology assistance - over 1.9 million visitors.
Historic Success: We Rebuilt Traffic Halted by Pandemic and War
Tourism portal WP reports Wieliczka's return to record numbers thanks to innovation.
Wieliczka Salt Mine Enters New Era of Digital Tourist Service
Official Wieliczka Mine website announces ChatLab AI system implementation.
Poland's Wieliczka Salt Mine Records Highest Visitor Numbers in Its History
International coverage of Wieliczka's record-breaking year with AI assistance.
Poland's Wieliczka Salt Mine records highest visitor numbers in its history
International English-language coverage by Polish Radio about the UNESCO site's success.
Poland at CES in Las Vegas: From Chatbots to Electronic Translators
ChatLab represents Polish innovation at CES 2025 in Las Vegas at PAIH national booth.
This Place is a Crystal Ball of Technology - What Global Giants Are Preparing
Technologies, innovations, gadgets... What global corporations are preparing, CES 2025 in Las Vegas will show (paywall).
Artificial Intelligence Will Be Star of World's Largest Consumer Electronics Show CES 2025
CES 2025 trade show in Las Vegas with Polish companies participation (access restricted).
Wieliczka Installed Chatbot Speaking 20 Languages
Krakow-based tech company ChatLab created chatbot for Wieliczka Salt Mine handling 17% of tourist inquiries.
Digital Tourist Service at Wieliczka Salt Mine: AI Chatbot Supports Work
Key element of digital transformation became collaboration with ChatLab and launch of AI-powered chatbot.
This is a Historic Record! Record Number of Tourists at Wieliczka Salt Mine
AI chatbots created by Krakow company ChatLab have been supporting tourist service in 20 languages since April 2025.
Wieliczka Salt Mine Enters New Era of Digital Tourist Service
Chatbots created by Krakow company ChatLab have been supporting tourist service since April 2025. 40% of conversations happen outside working hours.
Wieliczka received record 1.9 million visitors in 2025
In April 2025 the mine introduced AI chatbots created by ChatLab, answering questions in 20 languages and handling 17% of interactions.
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