Shop platforms · Wix

ChatLab for WixSupport and sales, 24/7

The agent learns your Wix site content and checks Wix Stores orders by order number and e-mail: status, items, payment and delivery. One snippet in Custom Code, answers in 80+ languages.

No credit card required

WixConnected to ChatLab
Recorded demo · YourWear
ReadsSite content, Wix Stores ordersPages as knowledge, orders live through the Wix API.
ConnectsAPI key, account ID, site IDCreated in the Wix account, read permissions for orders.
TakesAbout 5 minutesWorks with Wix Editor and Wix Studio.
What you get

What the assistant does in your Wix store.

Order status

The customer gives an e-mail and order number and gets the status and shipping details, with no login.

Delivery and returns answers

The assistant learns your delivery, returns and payment pages and answers while the customer is still deciding.

AI Sales Tips

A weekly list of what to fix: products customers ask for and you do not have, questions that repeat, places where a sale was lost.

Setup

How to connect. Three steps, no code.

  1. 01

    Create a Wix API key

    In your Wix account open API Keys, create a key with read permission for orders, copy it together with the account ID and the site ID.

  2. 02

    Connect the store in ChatLab

    Open your bot, go to Connect, pick Wix and paste the key, account ID and site ID. ChatLab verifies the permissions.

  3. 03

    Add the widget to your site

    Paste the snippet from Add to Website into Settings, Custom Code. Publish the site.

Guide

Every screen of the setup, with screenshots, in the help centre.

Read the guide
Live shop

A real online store with a real catalogue. Ask for anything and check an order.

Open the live shop demo
Customers

Two shops. What changed after they switched the agent on.

Questions

Frequently asked questions.

Connect your Wix store and let the agent take the evening shift.

Connect it once. The agent reads the live data on every conversation, so there is nothing to keep in sync.

No credit card required