ChatLab for Beds24Free rooms and live rates, 24/7
The agent reads your Beds24 property live: rooms and room types with photos and capacity, which rooms are free for the guest's dates and party size, live rates and a booking link with the dates filled in. Read-only access, nothing is written to Beds24. Answers in 80+ languages.
No credit card required
Connected to ChatLab
Six things the agent does with Beds24.
Every answer comes from your live Beds24 data at the moment the guest asks, not from a page you have to keep updating.
Room search by description
A double with a balcony, a room for a family with a small child: the agent matches the guest's words against your room descriptions and shows the rooms that fit as cards with photo, capacity and the price it starts from.
Free rooms for the dates
The guest gives a date range and the number of guests, written any way they like, and the agent returns the rooms that are free for those dates with prices and a booking link per room.
One room, one answer
The guest asks about a specific room, by name or as Beds24 knows it, and gets availability and pricing for the requested dates, plus a booking link.
Direct booking, not a portal
With your booking URL format set, every answer carries a link to your own booking page with the room and dates already filled in, so the guest who came to compare prices books with you.
Read-only, token renews itself
ChatLab exchanges the invite code once and renews the access token before it expires. The integration only reads properties and inventory, it never creates or changes a booking in Beds24.
Every guest's language
Answers in 80+ languages from one knowledge base. The welcome message, buttons and offer cards are translated too, so a guest from abroad books as easily as a local one.
How to connect. Three steps, no code.
- 01
Generate an invite code in Beds24
In your Beds24 control panel open Settings, Marketplace, API, generate an invite code and select the read:properties and read:inventory scopes. Note the Property ID of the property the chatbot should answer for.
- 02
Connect Beds24 in ChatLab
Open your bot, go to Connect, pick Beds24 and paste the invite code and the Property ID. Optionally add your booking URL format with the room id, arrival and departure placeholders so answers carry clickable booking links.
- 03
Add the widget to your site
Get properties, Find available rooms and Check room availability switch on automatically when you connect. Paste the snippet from Add to Website into your site and the agent starts answering about rooms and dates.
A real hotel site on IdoBooking with the agent inside. Search dates, book a room and leave a note for reception.
Open the live hotel demoUmili Resorts. What changed after they switched the agent on.
This reduced the amount of cases escalated to the front desk by 60% and the volume of emails by 30%"
Marketing Manager, Umili Resorts
One price per property, everything reception does at night.
Every Hospitality plan connects to your booking system and answers guests around the clock. Plans differ in the number of properties, the monthly conversation budget and the tools for your team.
Hospitality Start
$48/month
Booking system connected
Your booking system in the chat: availability, prices and reservation lookup, all night long.
What's included:
- Connects to your booking system or PMS
- Guests check availability and prices for their dates in the chat
- Reservation lookup - guests find their booking without calling reception
- AI Search over your rooms - the assistant finds the right room or package from a plain question
- Answers guest questions 24/7 from your website and documents
- Live chat - reception takes over when a guest needs a person
- WhatsApp - guests write on the number they already use
- Facebook Messenger
- Collects enquiries and hands over to a contact form
- Smarter AI models with 16k context
Plan Limits
- 2,400 chatbot responses / month
- 1 property
- 20 rooms in AI Search
- 11,000,000 training characters/property
- 1 team member
- 24-hour Email Support
Hospitality Grow
$95/month
Guest memory, AI insights and the channels guests already use.
What's included:
Everything in START plus:
- Remembers returning guests across conversations
- AI Insights - what guests ask, where you lose bookings
- Multilingual bot - one knowledge base, answers in 80+ languages
- Email Copilot - drafts replies to guest emails from your knowledge
- Voice conversations - guests can talk to the assistant
- Offer cards - rooms and packages with photos and prices in the chat
- Custom forms and flow editor - guided booking and pre-arrival scripts
- Custom API actions - connect your CRM, channel manager or upsell tools
- API access for your own automations
- Automatic credit top-up
- 32k context and weekly automatic retraining
Plan Limits
- 11,000 chatbot responses / month
- 2 properties
- 100 rooms in AI Search
- 15,000,000 training characters/property
- 3 team members
- 1 Email Copilot account
- 24-hour Email Support
- 30-minute onboarding support
Hospitality Scale
$360/month
For hotel groups: your brand, your domain and rates refreshed every day.
What's included:
Everything in GROW plus:
- Chat widget on your own domain
- Your own logo instead of ChatLab branding
- Daily automatic retraining - new rates and offers picked up every day
- Up to 5 properties under one account
- Monthly 30-minute call with our team
Plan Limits
- 50,000 chatbot responses / month
- 5 properties
- 250 rooms in AI Search
- 15,000,000 training characters/property
- 10 team members
- 5 Email Copilot accounts
- 1 voice phone slot
- 24-hour Email Support
- 60-minute onboarding support
A hotel group or an annual contract? Talk to us
