ChatLab for BaseLinkerOrders from every channel
The agent checks orders from all marketplaces connected to BaseLinker or Base.com: Allegro, Amazon, eBay and your own shop. Status, items, delivery and tracking in one answer, in 80+ languages.
No credit card required
What the assistant does in your BaseLinker store.
Order status
The customer gives an e-mail and order number and gets the status and shipping details, with no login.
Delivery and returns answers
The assistant learns your delivery, returns and payment pages and answers while the customer is still deciding.
AI Sales Tips
A weekly list of what to fix: products customers ask for and you do not have, questions that repeat, places where a sale was lost.
How to connect. Three steps, no code.
- 01
Copy your BaseLinker API token
My Account, API tab, copy the token.
- 02
Connect BaseLinker in ChatLab
Open your bot, go to Connect, pick BaseLinker, paste the token and choose which order sources the agent may read.
- 03
Add the widget to your site
Paste the snippet from Add to Website into your shop. Customers ask about an order by number and e-mail.
A real online store with a real catalogue. Ask for anything and check an order.
Open the live shop demoTwo shops. What changed after they switched the agent on.

A supplement brand with several shops. The agent answers product and order questions and hands over the rest.
Read the case study
A honey shop with 30 000 visitors a month. The agent takes the routine e-mail volume off a small team.
Read the case study