Shop platforms · BaseLinker

ChatLab for BaseLinkerOrders from every channel

The agent checks orders from all marketplaces connected to BaseLinker or Base.com: Allegro, Amazon, eBay and your own shop. Status, items, delivery and tracking in one answer, in 80+ languages.

No credit card required

BaseLinkerConnected to ChatLab
Recorded demo · YourWear
ReadsOrders from every connected channelStatus, items, delivery company and tracking number, external order ID.
ConnectsAPI tokenCopied from My Account, API tab. Order source filters in ChatLab.
TakesAbout 5 minutesNo plugin, no indexing.
What you get

What the assistant does in your BaseLinker store.

Order status

The customer gives an e-mail and order number and gets the status and shipping details, with no login.

Delivery and returns answers

The assistant learns your delivery, returns and payment pages and answers while the customer is still deciding.

AI Sales Tips

A weekly list of what to fix: products customers ask for and you do not have, questions that repeat, places where a sale was lost.

Setup

How to connect. Three steps, no code.

  1. 01

    Copy your BaseLinker API token

    My Account, API tab, copy the token.

  2. 02

    Connect BaseLinker in ChatLab

    Open your bot, go to Connect, pick BaseLinker, paste the token and choose which order sources the agent may read.

  3. 03

    Add the widget to your site

    Paste the snippet from Add to Website into your shop. Customers ask about an order by number and e-mail.

Guide

Every screen of the setup, with screenshots, in the help centre.

Read the guide
Live shop

A real online store with a real catalogue. Ask for anything and check an order.

Open the live shop demo
Customers

Two shops. What changed after they switched the agent on.

Questions

Frequently asked questions.

Connect BaseLinker and answer order questions from every channel.

Connect it once. The agent reads the live data on every conversation, so there is nothing to keep in sync.

No credit card required