A real hotel booking site.The agent books and takes notes for reception.
Search for a room, book it in the chat and come back with a request for reception. The rooms, the prices and the reservation system are a real IdoBooking account. The hotel is a test one, so nobody will wait for you at the desk.
- 01Books, not just answersThe agent checks availability in IdoBooking, shows offers with the price for the stay and creates the reservation in the chat. It appears in the hotel's panel like any other booking.
- 02Takes requests for receptionLate arrival, an invoice, a cot: the guest tells the agent and the request lands as a note on their reservation, with a link to the conversation.
- 03Speaks the guest's languageWrite in any of 80+ languages. The answer, the offers and the buttons come back in the same one.
This is the hotel agent talking. Six things it does with IdoBooking.
Room search by description
A quiet room for two with a view, a family apartment with a kitchen: the agent matches the guest's words against your room descriptions and shows the rooms that fit as cards with photo and price.
Availability and prices for the dates
Checks live availability in IdoBooking for the guest's dates and party size and shows offers with the price for the whole stay. When the dates are full, it proposes other dates or another room.
Reservation in the chat
The guest picks an offer, confirms the price and leaves a name, e-mail and phone. The agent creates the reservation in IdoBooking, so it lands in your panel like any other booking.
Notes to the reservation
"We arrive around 9 pm", "I need an invoice for my company", "a cot, please". The agent adds the request as a note to the reservation in IdoBooking, with a link to the conversation, so reception sees it before the guest arrives.
Reservation lookup
With the reservation number and the e-mail used at booking, the agent reads the guest's reservation and answers about their own stay: dates, room, status and amount.
Every guest's language
Answers in 80+ languages from one knowledge base. The welcome message, buttons and offer cards are translated too, so a guest from abroad books as easily as a local one.
The recording shows a typical evening. The live demo below is a real IdoBooking site with a real room calendar, so you can search the dates, book and leave a note for reception yourself.
How the IdoBooking integration works