Museums and attractions

A guide that answersin the visitor's language.

Opening hours, tickets, routes, accessibility and the story behind the exhibits, answered 24/7 in 80+ languages. Eight ChatLab bots already do this at the Wieliczka Salt Mine.

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No credit card · 7 days of full access · Live in 15 minutes

17% of daily information enquiries at the Wieliczka Salt Mine handled by bots

Recorded demo · Riverside Museum
What it answers

Everything a visitor asks before they arrive and while they are there.

Every language

Visitors ask in their own language and get the answer in it. No multilingual shifts to staff.

Tickets and prices

Prices, group rates, discounts and the way to buy online, so the queue at the counter gets shorter.

Hours and schedules

Opening hours, tour times per language and seasonal changes, also after the hotline closes.

Routes and exhibits

What is on now, what is coming, which route suits a family or a school group, and how long it takes.

Accessibility

Step-free access, facilities for visitors with disabilities and what to expect on the way.

Events and workshops

Educational programmes, workshops, openings and what needs a booking.

The story behind it

History, context and the details of exhibits and artefacts, told at the visitor's pace.

Practical questions

Parking, public transport, the cafe, the shop, photography rules and everything else people ask at the desk.

Customers

One site, eight bots, 20 languages. The Wieliczka Salt Mine.

Kopalnia Soli Wieliczka
"The implementation process went very smoothly and professionally. We received support at every stage - from consultation, through tool personalization, to team training. Responses to reports and inquiries were quick, and the support team provided both technical and substantive help. We appreciate the flexibility and openness to modifications according to our needs."
Marketing Department of "Wieliczka" Salt Mine
Case Study: Wieliczka Salt Mine
Venues

Built for every kind of venue. Galleries, monuments, science centres, attractions.

Art museums and galleries

Artists, works, exhibitions and programmes. Helps visitors plan the visit and find their way through the collection.

  • Artist biographies and details of works
  • Current and upcoming exhibitions
  • Audio guide availability
  • Photography and sketching rules

Historical sites and monuments

The significance of the place, the practicalities of the visit and what is happening this month.

  • History and significance
  • Guided tour times and languages
  • Conservation work in progress
  • Special events

Science and natural history museums

Explains the exhibits, answers the curious and keeps school groups on schedule.

  • Exhibit explanations
  • Workshops and interactive programmes
  • School group visits
  • Planetarium and cinema times

Attractions and landmarks

Tickets, crowds and the facts that make a visit memorable.

  • Ticket prices and how to buy
  • Peak times and how to avoid the crowd
  • Nearby facilities
  • Combined tickets with other attractions

Your visitors could get answers like this tonight.

Train the agent on your opening hours, tickets and routes and watch the first conversations before the end of the day.

No credit card required