The agent searches your Shoper catalogue through the WebAPI: products with stock status and attachments, orders by ID and e-mail with delivery details. Answers in 80+ languages, Polish included.
No credit card required
Connected to ChatLabOn top of live search through the store API, AI Search keeps its own index of your Shoper products, so the assistant understands a description like "a red dress under $100" and not only exact product names. The index fills and refreshes itself.
Product cards carry photo, price and an add to cart button. The item lands in the customer's Shoper basket without leaving the conversation.
Availability, sizes and variants are checked in your store at the moment of the answer, with an alternative when something is sold out.
The customer gives an e-mail and order number and gets the status and shipping details, with no login.
A dashboard of products shown, clicked and added to the cart, their value, the conversation funnel and your top products.
A weekly list of what to fix: products customers ask for and you do not have, questions that repeat, places where a sale was lost.
New products and prices are picked up every day on paid plans. You can refresh the index on demand at any time.
Add an administrators group with API permissions for products and orders, then add an administrator account in that group.
Open your bot, go to Connect, pick Shoper and enter the shop URL and the API administrator login and password.
Paste the snippet from Add to Website into the shop template. Product cards and order status work from the first conversation.
A real WooCommerce shop with a real catalogue. Ask for anything and check an order.
Open the live shop demoScreens from a real store. The assistant finds the product, helps pick the variant, puts it in the cart, speaks first when a customer hesitates and shows you what it sold.
The customer writes what they are looking for in their own words. The assistant searches your indexed catalogue, shows the product as a card with photo and price and sums up what matters: material, colours, sizes. Buttons under the answer suggest the next step, so the conversation moves towards a choice.
A tap on the cart icon opens the variant picker right in the chat: colour, logo, size. The price follows the choice and one button puts the item in the store basket. The customer does not have to hunt for the right option on the product page.
The assistant notices that someone came back to the same product, keeps looking at it or compares several items, and offers help with a message written for that product. The customer answers with one tap. You decide when it speaks, how often and what it should aim for.
When a customer wants an individual offer, the assistant asks for what it needs - size, option, e-mail and phone - confirms the details and saves the lead with the product attached. Your team gets a contact that already says what the customer wants.
The store dashboard counts products shown, clicked and added to the cart, the value of what landed in the basket, the product and conversation funnels and your top products. Every week AI Sales Tips point to products customers asked for and you do not have, and to places where a sale was lost.
A supplement brand with several shops. The agent answers product and order questions and hands over the rest.
Read the case study
A honey shop with 30 000 visitors a month. The agent takes the routine e-mail volume off a small team.
Read the case studyEvery E-commerce plan connects to your store and sells from your catalogue. Plans differ in how many products the assistant searches and how many conversations it handles a month.
E-commerce Free
$0/month
No credit card required
Test the assistant on your own catalogue before you pay anything.
E-commerce Start
$49/month
7 Days Free Trial
One shop with full catalogue search, live stock, order status and a catalogue refreshed every day.
Everything in FREE plus:
E-commerce Grow
$95/month
7 Days Free Trial
AI Sales Tips, Email Copilot, voice and your own systems connected.
Everything in START plus:
E-commerce Scale
$360/month
For large stores: 20,000 products, no ChatLab branding and a phone line.
Everything in GROW plus:
Several shops or a catalogue above 20,000 products? Talk to us
