Answers guests. Books direct.Hotels, resorts and apartments
The agent answers guests about availability, rates and stay conditions in their language, around the clock, and steers them to a booking on your own site. Our hotel customers automate around 70% of routine questions.
ChatGPT,
ClaudeHotels and resorts already answering guests with ChatLab
Three moments in a stay. The agent answers, not reception.
Before the booking availability, rates and stay conditions, in the guest's language.
The agent reads live availability from your booking system and steers the guest to book on your site instead of a portal.
Before arrival check-in time, parking, pets, directions, what is included.
The questions that fill reception's inbox the week before a stay get answered at once, around the clock.
During the stay breakfast hours, spa, late check-out, a problem in the room.
What the agent cannot settle goes to reception with the whole conversation attached. Nobody asks the guest to repeat.
Umili Resorts. What changed after they switched the agent on.
This reduced the amount of cases escalated to the front desk by 60% and the volume of emails by 30%"
Marketing Manager, Umili Resorts
Connected to your booking system. Seven systems, live prices.
Not on the list? We connect your system through its API during onboarding.
Re-trained daily from your Zuu Works website, so offers and prices are never stale.
Live availability and offers for apartments and rooms, straight from Hotres.
Room availability and current offers read from your NFHotel system.
Availability and offers for hotels and rentals, directly from IdoBooking.
Availability, prices and booking options from your KWHotel PMS.
Room availability, prices and the guest's own reservation, pulled from Mews.
Free rooms for the requested dates and live rates from Beds24.
