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First Steps
5 articles
ChatLab Tutorial Videos
How do I check what is my current usage of credits
How to create your first ChatLab chatbot
Understanding Training Data Limits
What is Message Credit
Dive deeper
5 articles
Frequently Asked Questions
How to improve chatbot responses
How to reduce training characters when scanning a website
How to set up chatLab for your e-commerce store
Limitations and common challenges
Customising your chatbot
6 articles
Appearance settings
Bot behavior customization
Chatbot Language Setup
Conversation settings
Pausing and Unpausing Chatbots
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Chat Features
10 articles
AI Actions
Chatbot summaries and memory
Conversation rating
Dynamic suggested follow-ups
Extending chat context size
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Training your Chatbot
9 articles
Adding new files
Adding new website sources
Adding plain text
Adding questions and answers
Advanced training using Markdown syntax
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Chatlogs, Analytics & Reports
4 articles
AI Conversation Insights
Chatbot analytics
Chatlogs
Daily Summary Email
Escalate to Human
4 articles
Human Support Contact Form
Live Chat
Live Chat setup with multiple operators
Managing incoming Live Chat conversations
Team
2 articles
Inviting administrators
Live Chat setup with multiple operators
Security
4 articles
Rate limits
Restricting domains on which chatbot can be displayed
Security Settings
Setting up ChatLab for GDPR compliance
Chatbot integrations
13 articles
Custom API integrations
Integration with Abicart
Integration with BaseLinker
Integration with CS-Cart
Integration with Freshdesk
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Adding chatbot to Website
8 articles
Adding chatbot to your website
How to add chatbot to PrestaShop
How to add your chatbot to Webflow website
How to add your chatbot to Wix website
How to add your chatbot to WordPress website
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Danger Zone
2 articles
Deleting your chatbot
Deleting your data
Chat API
1 article
Chat API
Agency Package
3 articles
Custom User Portal
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