AI Chatbot for PrestaShop

Automate Customer Service 24/7

Connect ChatLab AI chatbot to your PrestaShop store in 5 minutes. Provide instant product search, order tracking, and multilingual support without writing code. Real-time integration via WebService API—no indexing required.

Powered byChatGPT andGemini

No credit card required

PrestaShop AI Chatbot
PrestaShop
PrestaShopIntegration Ready

How it works

Add your website, upload files, or connect data sources. ChatLab learns instantly.

How ChatLab Boosts Your Online Store

Product Discovery & Recommendations
Help customers find exactly what they're looking for with intelligent search and recommendations. The AI understands natural language queries like 'red dress under $100'.
Reduce Cart Abandonment
Proactively engage customers who hesitate during checkout. Answer questions about shipping, returns, or payment instantly—preventing abandoned carts.
Multilingual Customer Support
Serve international customers in their native language automatically. Support 85+ languages without hiring multilingual staff.
E-commerce Benefits
Order Tracking & Support
Integrate with your e-commerce platform to provide real-time order status updates, shipping information, and return processing—all through conversational AI without requiring customer login.
Customer Insights & Analytics
Understand what customers are searching for, which products generate the most questions, and identify gaps in your product information. Use AI-powered insights to optimize your catalog and marketing.
Inventory & Availability Checks
Connect to your inventory system to provide real-time stock availability, notify customers about restocks, and suggest alternative products when items are out of stock.

PrestaShop Integration Features

Direct API integration with your PrestaShop store—no plugins, no indexing, no delays

Real-time Product Search
Search your entire PrestaShop catalog instantly via WebService API. No indexing or syncing required—every query returns live, accurate product data including prices, stock, and descriptions.
Order Tracking
Customers can track orders by email validation. The AI retrieves order status, shipping information, and tracking numbers from PrestaShop without requiring login credentials.
Inventory Queries
Provide real-time stock availability information. Notify customers about restocking and display accurate inventory levels across your entire product catalog.
WebService API Configuration
POST https://app.chatlab.com/api/integrations/prestashop
{
  "shop_url": "https://your-store.com",
  "api_key": "YOUR_WEBSERVICE_KEY",
  "features": [
    "product_search",
    "order_tracking",
    "inventory_queries"
  ]
}

5-minute setup • No coding required

Case Studies

Discover how e-commerce businesses have transformed their customer interactions with ChatLab. Explore real-world case studies showcasing significant improvements in customer satisfaction, operational efficiency, and sales growth.
OlimpLabs Dawid Kurek
Olimp Labs
"The number of emails has dropped by around 40% and number of inquiries forwarded to the customer service team have decreased by 70%. Implementing the ChatLab at Olimp Labs has been a major success. Not only has it automated customer service, but it has also contributed to higher customer satisfaction and increased sales."
Dawid Kurek,
E-Commerce Manager at Olimp Labs
Case Study: Olimp Labs
Black Mountain Honey Laurence Edwards
Black Mountain Honey
"Since I nicknamed our ChatLab chatbot 'Buzz'—and yes, I genuinely love him—it's become indispensable. Buzz handles 80% of clients' inquiries and questions instantly and cuts routine email volume by over 70%. He never sleeps, so our 30 000 monthly visitors get real-time answers around the clock, freeing my team to focus on complex orders. It's driven happier customers and a clear lift in sales"
Laurence Edwards,
Owner & Head of Sales & Marketing at Black Mountain Honey
Case Study: Black Mountain Honey

Hear It From Our Customers

Trustpilot 5 stars rating
ARTMiE logo
Eva Britanova profile photo

Eva Britanova

ARTMiE, Customer Service Manager

We would like to express our great satisfaction with the CHATLAB application and our excellent collaboration in developing the chatbot, which we implemented for our ARTMIE e-shops family. Thanks to the GPT-based solution, our chatbot is able to respond in real time to customer inquiries regarding products and order statuses. We would especially like to highlight the smooth integration of the API connection with our ERP system SMEMA, which has significantly simplified and sped up communication with customers. The chatbot has brought our e-shops not only greater efficiency but also higher customer satisfaction, as they appreciate the prompt and accurate responses to their questions. The technical support and professional approach throughout the project have been truly top-notch. Our collaboration on innovations continues, and we believe that thanks to Chatlab, we will be even closer to our customers. Thank you for the excellent work!

Trustpilot 5 stars rating
Zahara Systems logo
Martin Pierce profile photo

Martin Pierce

Zahara Systems Ltd, CEO & Founder

ChatLab is the tool I have been looking for to handle an intelligent dialogue from our customers who have questions about the functionality of our SAAS application, Zahara. Having very easily trained the GPT on our WordPress knowledge base and some key website pages, I was astonished by how accurately it answered everyday questions and also how quickly the answers appeared. Compared to other tools I had tried, the setup was simple and the speed astonishing. This is our first step in creating an AI-assisted support function.

Trustpilot 5 stars rating
Røabadet logo
Mette Lines profile photo

Mette Lines

Røabadet Aquatic Center, Manager

ChatLab has exceeded our expectations with its powerful functions and exceptional support. The platform is intuitive, versatile, and handles all our communication needs seamlessly. The support team is responsive and knowledgeable, always ready to assist. We are extremely satisfied with our experience and would highly recommend ChatLab to anyone looking for a reliable and efficient chat solution.

Trustpilot 5 stars rating
Umili Resorts logo
Remigiusz Zawisza profile photo

Remigiusz Zawisza

Go4Sport, Marketing Manager

Excellent cooperation and a great solution. We are very pleased to express our appreciation for the ChatLab and the excellent collaboration in implementing the chatbot across all our resorts: Ruciane Park, Ustronie Park, and Pod Cyprysami. Thanks to the AI-based solution, our chatbot can provide real-time information about current attractions, animation schedules, and answer frequently asked questions from our guests. We would particularly like to highlight the integration with our reservation system, which allows customers to easily and quickly check availability at our resorts. This functionality significantly simplifies the booking process and enables quick responses to our guests' needs.The technical support and professional approach throughout the project have been outstanding. Our collaboration on innovations continues, and we believe that thanks to ChatLab, we will be even closer to our customers, providing them with even better experiences and service.

Trustpilot 5 stars rating
BitSpreader logo
Alex Thompson profile photo

Alex Thompson

BitSpreader, Head of Product

ChatLab has significantly transformed the way users interact with our crypto trading documentation. Its GPT-based AI doesn't just simplify complex jargon; it actively leads users to the most relevant sections, vastly enhancing their understanding of intricate trading strategies. We've observed firsthand how beginners grasp concepts like 'futures contracts' and 'margin trading' much more quickly with ChatLab's guidance. What sets ChatLab apart is its unique ability to adapt to various user inquiries with remarkable precision.

Trustpilot 5 stars rating
Olimp Labs logo
Dawid Kurek profile photo

Dawid Kurek

E-commerce Manager at Olimp Labs

ChatLab's chatbot is a powerful easy to use AI tool, discovered to grow business. One of the most customizable app on the market. A lot of personalisation and perfect support. Love to cooperate with the ChatLab team. What's unique? Huge chatbot teaching sctructures, custom instructions, model changing, live support - everything we were looking for. Strongly reccomend!

Trusted by 1000+ businesses

Trustpilot 5 star rating
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Frequently Asked Questions

Enterprise PrestaShop Solutions

Partner with us to develop custom AI-powered sales automation features tailored to your PrestaShop store. We work closely with enterprise clients to implement advanced upselling and cross-selling strategies.

Custom Upselling
Build intelligent product recommendation engines that suggest complementary products based on customer behavior, purchase history, and real-time browsing patterns.
Cross-Selling Automation
Develop AI strategies that automatically suggest related products during checkout, increasing average order value through personalized product bundles.
Dedicated Partnership
Work directly with our development team to integrate ChatLab with your existing business intelligence, CRM, and analytics platforms for seamless data flow.

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