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ChatLab

AI Website Chatbot Comparison - 23 chatbots

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ADA.CXBOTPRESSBOTSONICCHATBASECHATBOT.COMCHATLABCRISPCUSTOMGPTDANTEDOCSBOTDRIFTHUBSPOTIBM WATSONINTERCOMLIVEPERSONMYASKAIRASASITEGPTSITESPEAKTIDIOVERLOOPWEBBOTIFYWONDERCHAT
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CHATLABvsDRIFT

TRAINING

Powerful FeaturesCHATLABDRIFT
Websites URLs:
Chatbot can be trained by crawling and learning from content available on specific website URLs, extracting key information for responses.
Files:
Chatbot can ingest and learn from various file formats like PDF, DOCX, and others, enabling it to respond based on document content.
Questions & Answers:
Chatbot can be trained with predefined question-and-answer pairs to provide accurate responses for specific queries.
Plain text:
Chatbot can be trained using simple plain text input, absorbing and responding based on that raw information.
Corrections:
Chatbot can be improved through user corrections, enabling it to learn and refine its responses over time.
Sitemap:
Chatbot can be trained using a website’s sitemap to understand its structure and content for better responses.
Training using markdown syntax:
Chatbot supports markdown files for training, allowing structured content to guide its learning.
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FEATURES

Powerful FeaturesCHATLABDRIFT
Lead collection:
Chatbot can gather customer information, like email addresses and names, to support lead generation efforts.
Human support fallback:
If necessary, chatbot can redirect the question to be answered offline by the human support.
Live chat:
Users can initiate live chats with human agents for real-time support alongside automated responses.
Conversation rating:
Users can rate chatbot conversations, providing feedback to improve its performance.
Support multiple chatbot administrators:
Several team members can manage and update the chatbot simultaneously, enhancing collaborative efforts.
Multilingual:
Chatbot supports multiple languages, enabling it to communicate with a diverse, global audience.
AI model selection:
Choose between various AI models, like GPT-3.5 or GPT-4 Turbo, to optimize chatbot performance.
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CUSTOMIZATION

Powerful FeaturesCHATLABDRIFT
Customizing avatar:
Personalize the chatbot’s visual appearance by setting a custom avatar that reflects your brand.
Customizing chat icon:
Set a custom icon for the chatbot’s chat window, enhancing brand consistency on your website.
Customizing colors:
Customize the chatbot’s color scheme to match the branding of your website or product.
Custom role instructions:
Provide role-specific instructions for your chatbot, defining its purpose, tone, and behavior in conversations.
Creativity settings:
Adjust the chatbot’s creativity level to control how creative or concise its responses are, tailoring interactions to user needs.
Custom launcher icon:
Set a unique launcher icon for the chatbot, making it visually distinctive for users.
Chat position settings:
Configure the chatbot’s position on the website, such as bottom-left or bottom-right, for optimal user interaction.
Remove branding:
Option to remove the chatbot provider’s branding, giving the chatbot a more customized look.
Custom domains:
Use a custom domain for the chatbot’s embed URL, enhancing brand trust and continuity.
Knowledge base optimizer:
The chatbot shows the source of its answers from your knowledge base, improving transparency and verification.
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SECURITY

Powerful FeaturesCHATLABDRIFT
Rate limits:
Control the chatbot’s response rate by setting limits on how many messages can be sent over a specific period.
Restricting domains:
Limit the domains that the chatbot will scan or use when trained on website URLs to ensure focused content.
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INSTALLATION

Powerful FeaturesCHATLABDRIFT
Widget:
Embed the chatbot as a floating widget on your website, allowing visitors to access it from any page.
iFrame:
Embed the chatbot in an iFrame, integrating it seamlessly into your website’s design and structure.
Share link:
Generate a shareable link to allow users to access and interact with your chatbot externally.
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INTEGRATIONS

Powerful FeaturesCHATLABDRIFT
WooCommerce:
Chatbot can be integrated with WooCommerce, enabling it to assist with product inquiries, order tracking, and more.
Shopify:
Chatbot can be linked to Shopify stores, allowing it to handle customer queries about products, orders, and store information.
BaseLinker:
Chatbot can be connected to BaseLinker for managing orders and customer inquiries across multiple sales channels.
WordPress:
Chatbot can be easily embedded on WordPress websites, enabling automated customer support directly on the site.
Wix:
Chatbot can be embedded within Wix websites, providing conversational support for visitors.
WebFlow:
Chatbot can be integrated with WebFlow websites, allowing seamless interaction with site visitors.
Custom API integrations:
Chatbot can interact with custom APIs to pull in dynamic data or perform specific tasks based on user input.
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