ChatLab vs Landbot side by side.

Landbot is built around its visual conversation builder and it is a pleasure to use. Blocks cover text, buttons, media, conditions, formulas, webhooks and API calls, flows can be A/B tested, lead scoring is built in, the WhatsApp Business API integration is native, and white-label portals run on your own domain and branding.

It is a flow tool first, so the AI conveniences are absent. There is no voice conversation and no phone line, no cross-conversation memory, no voice input, no AI conversation insights, no client summaries, no conversation summaries and no dynamic suggested follow-ups. There is no AI-driven escalation to a human, no automatic retraining, no training corrections, no sitemap or markdown training, no advanced website training filters, no rate limits, no domain restrictions and no advanced spam filter. There are no Offer Cards, no e-mail copilot, no Freshdesk, no hotel reservation systems, and no PrestaShop, CS-Cart, Abicart or BaseLinker.

Landbot starts at $43/mo and AI chats are metered on top, about $10.75 per 100 conversations, with WhatsApp gated behind a much higher tier. ChatLab is Free or $15/mo at $3.13 per 100 conversations. Pick Landbot when the conversation is a designed funnel. Pick ChatLab when it has to answer whatever the customer actually asks.