AI Website Chatbot Comparison - 24 chatbots
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Judged as a chatbot, it is basic. There is no question-and-answer training, no choice of AI model, no creativity setting, no automatic retraining, and no advanced website training filters. There is no AI voice agent and no AI phone line, no voice input, no larger context windows, no client summaries and no offer cards in the widget. There is no iFrame embed and no shareable link, no full CSS customization and no white-label agency package. Commerce and hospitality integrations are missing: no WooCommerce, PrestaShop, CS-Cart, Abicart, BaseLinker or hotel reservation systems, and no Freshdesk.
Service Hub reaches the AI agent at $90/mo per seat, and credit consumption puts it near $300.00 per 100 conversations. ChatLab is Free or $15/mo at $3.13 per 100 conversations. Stay with HubSpot if the CRM is the point. Use ChatLab if the conversation is.
PRICING | ||
|---|---|---|
Features | CHATLAB | HUBSPOT |
Price visible | ||
Starting price | Free or $15/mo | $90/mo |
Price per 100 conversations | $3.13 | $300.00 |
TRAINING | ||
|---|---|---|
Features | CHATLAB | HUBSPOT |
Websites URLs | ||
Files | ||
Questions & Answers | ||
Corrections | ||
Sitemap | ||
Training using markdown syntax | ||
Advanced website training filters | ||
Auto-retrain | ||
FEATURES | ||
|---|---|---|
Features | CHATLAB | HUBSPOT |
Lead collection | ||
Custom forms | ||
Visitor file uploads | ||
Human support fallback | ||
AI-driven human fallback | ||
Live chat | ||
Live chat push notifications | ||
Email copilot | ||
Conversation rating | ||
Support multiple chatbot administrators | ||
Multilingual | ||
AI model selection | ||
Offer Cards | ||
AI Search | ||
Add to cart | ||
Voice input | ||
Voice conversations | ||
Phone calls | ||
Conversation flow editor | ||
Conversation memory | ||
Larger context windows | ||
Full white-label agency package | ||
AI & ANALYTICS | ||
|---|---|---|
Features | CHATLAB | HUBSPOT |
AI Actions | ||
AI Conversation insights | ||
Client summaries | ||
Conversation summaries | ||
Dynamic suggested follow-ups | ||
Scheduled e-mail reports | ||
E-commerce analytics | ||
CUSTOMIZATION | ||
|---|---|---|
Features | CHATLAB | HUBSPOT |
Customizing avatar | ||
Customizing colors | ||
Custom role instructions | ||
Prompt optimizer | ||
Creativity settings | ||
Human-like messaging | ||
Welcome screen | ||
Custom launcher icon | ||
Remove branding | ||
Custom domains | ||
Knowledge base optimizer | ||
Minified sender bar | ||
Full CSS customization | ||
SECURITY | ||
|---|---|---|
Features | CHATLAB | HUBSPOT |
Rate limits | ||
Restricting domains | ||
Country restrictions | ||
Consent-gated loading | ||
Advanced spam filter | ||
INSTALLATION | ||
|---|---|---|
Features | CHATLAB | HUBSPOT |
Widget | ||
iFrame | ||
Share link | ||
Public API | ||
INTEGRATIONS | ||
|---|---|---|
Features | CHATLAB | HUBSPOT |
WooCommerce | ||
Shopify | ||
PrestaShop | ||
Shoper | ||
CS-Cart | ||
Abicart | ||
BaseLinker | ||
WordPress | ||
Wix | ||
WebFlow | ||
Freshdesk | ||
Hotel reservation systems | ||
Custom API integrations | ||
Webhooks | ||
Google Analytics | ||
Facebook Messenger | ||