Comparator

ChatLab vs Sitespeak side by side.

Pick up to four platforms. Every row comes from the same public data, ChatLab included.

ChatLabvsSitespeak
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SiteSpeakAI has two ideas worth borrowing: bring your own API key, which uncouples message volume from the subscription, and an AI search bar widget alongside the chat bubble. Page context awareness lets the agent know which page the visitor is reading, and it supports both OpenAI and Anthropic models.

Beyond that it is a compact product. There is no question-and-answer training, no markdown training and no custom API integrations for the bot to call. There is no voice conversation, no phone line, no custom forms, no conversation flow editor and no e-mail copilot. There is no AI conversation insights, no client summaries, no conversation summaries, no cross-conversation memory, no voice input, no AI-driven escalation and no dynamic suggested follow-ups. There are no Offer Cards, no advanced spam filter, no full CSS customization, no white-label agency package, no Freshdesk, no hotel reservation systems, and no PrestaShop, CS-Cart, Abicart or BaseLinker.

SiteSpeakAI starts at $24/mo, or $12.00 per 100 conversations. ChatLab is Free or $18/mo at $3.75 per 100 conversations. Bring-your-own-key is attractive on paper, but it moves the model bill to you rather than removing it, and the feature gap stays.

Pricing

FeatureChatLabSitespeak
Price visible
Starting price
Free or $18/mo
$24/mo
Price per 100 conversations
$3.75
$12.00

Training

FeatureChatLabSitespeak
Websites URLs
Files
Questions & Answers
Corrections
Sitemap
Training using markdown syntax
Advanced website training filters
Auto-retrain

Features

FeatureChatLabSitespeak
Lead collection
Custom forms
Visitor file uploads
Human support fallback
AI-driven human fallback
Live chat
Live chat push notifications
Helpdesk / inbox
Email copilot
Conversation rating
Support multiple chatbot administrators
Multilingual
AI model selection
Offer Cards
AI Search
Add to cart
Voice input
Voice conversations
Phone calls
Flow Editor (stages and conditions)
Conversation memory
Larger context windows
Full white-label agency package

AI and analytics

FeatureChatLabSitespeak
AI Actions
AI Conversation insights
Client summaries
Conversation summaries
Dynamic suggested follow-ups
Scheduled e-mail reports
E-commerce analytics

Customization

FeatureChatLabSitespeak
Customizing avatar
Customizing colors
Custom role instructions
Prompt optimizer
Creativity settings
Human-like messaging
Welcome screen
Custom launcher icon
Remove branding
Custom domains
Knowledge base optimizer
Minified sender bar
Full CSS customization

Security

FeatureChatLabSitespeak
Rate limits
Restricting domains
Country restrictions
Consent-gated loading
Advanced spam filter

Installation

FeatureChatLabSitespeak
Widget
iFrame
Share link
Public API

Integrations

FeatureChatLabSitespeak
WooCommerce
Shopify
PrestaShop
Shoper
CS-Cart
Abicart
BaseLinker
WordPress
Wix
WebFlow
Freshdesk
Hotel reservation systems
Custom API integrations
Webhooks
Google Analytics
WhatsApp
Facebook Messenger
Instagram
All comparisons

ChatLab against every platform in the set.

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