AI Website Chatbot Comparison - 24 chatbots
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The AI side is thinner than the messaging side. Crisp has no AI voice agent and no AI phone line, no choice of AI model and no creativity setting. There are no training corrections, no markdown training, no automatic retraining and no advanced website training filters. It offers no client summaries, no offer cards, no cross-conversation memory and no dynamic suggested follow-ups. There is no iFrame embed and no shareable chatbot link, no Freshdesk, no hotel reservation systems, and no CS-Cart, Abicart or BaseLinker.
Crisp starts at $45/mo per workspace, about $50.00 per 100 automated conversations. ChatLab is Free or $15/mo at $3.13 per 100 conversations. Crisp wins on channel coverage for a human team. ChatLab wins on what the AI itself can do and on cost once the bot handles real volume.
PRICING | ||
|---|---|---|
Features | CHATLAB | CRISP |
Price visible | ||
Starting price | Free or $15/mo | $45/mo |
Price per 100 conversations | $3.13 | $50.00 |
TRAINING | ||
|---|---|---|
Features | CHATLAB | CRISP |
Websites URLs | ||
Files | ||
Questions & Answers | ||
Corrections | ||
Sitemap | ||
Training using markdown syntax | ||
Advanced website training filters | ||
Auto-retrain | ||
FEATURES | ||
|---|---|---|
Features | CHATLAB | CRISP |
Lead collection | ||
Custom forms | ||
Visitor file uploads | ||
Human support fallback | ||
AI-driven human fallback | ||
Live chat | ||
Live chat push notifications | ||
Email copilot | ||
Conversation rating | ||
Support multiple chatbot administrators | ||
Multilingual | ||
AI model selection | ||
Offer Cards | ||
AI Search | ||
Add to cart | ||
Voice input | ||
Voice conversations | ||
Phone calls | ||
Conversation flow editor | ||
Conversation memory | ||
Larger context windows | ||
Full white-label agency package | ||
AI & ANALYTICS | ||
|---|---|---|
Features | CHATLAB | CRISP |
AI Actions | ||
AI Conversation insights | ||
Client summaries | ||
Conversation summaries | ||
Dynamic suggested follow-ups | ||
Scheduled e-mail reports | ||
E-commerce analytics | ||
CUSTOMIZATION | ||
|---|---|---|
Features | CHATLAB | CRISP |
Customizing avatar | ||
Customizing colors | ||
Custom role instructions | ||
Prompt optimizer | ||
Creativity settings | ||
Human-like messaging | ||
Welcome screen | ||
Custom launcher icon | ||
Remove branding | ||
Custom domains | ||
Knowledge base optimizer | ||
Minified sender bar | ||
Full CSS customization | ||
SECURITY | ||
|---|---|---|
Features | CHATLAB | CRISP |
Rate limits | ||
Restricting domains | ||
Country restrictions | ||
Consent-gated loading | ||
Advanced spam filter | ||
INSTALLATION | ||
|---|---|---|
Features | CHATLAB | CRISP |
Widget | ||
iFrame | ||
Share link | ||
Public API | ||
INTEGRATIONS | ||
|---|---|---|
Features | CHATLAB | CRISP |
WooCommerce | ||
Shopify | ||
PrestaShop | ||
Shoper | ||
CS-Cart | ||
Abicart | ||
BaseLinker | ||
WordPress | ||
Wix | ||
WebFlow | ||
Freshdesk | ||
Hotel reservation systems | ||
Custom API integrations | ||
Webhooks | ||
Google Analytics | ||
Facebook Messenger | ||