by Marcin Rabiej
AI transparency in ChatLab and the EU AI Act
Since 2 August 2026, the transparency obligations in Article 50 of the EU AI Act apply. If you run a chatbot on…
Blog
Notes on AI in customer service.
What we learn building and running chatbots for shops, hotels and support teams. Product updates, customer stories and the occasional how-to.
by ChatLab Team
Spring & Summer 2026: The Biggest ChatLab Update Yet
SPRING & SUMMER 2026 UPDATES It has been four months since our last update, and this has been ChatLab's biggest stretch of shipping yet. Since March, chatbots…
by ChatLab Team
ChatLab at World Hotel Expo 2026: AI Meets Hospitality
From March 10-12, 2026, ChatLab exhibited at World Hotel Expo in Warsaw - one of Poland's premier hospitality industry events. The expo brought together hotel…
by ChatLab Team
March 2026 Updates: Email Copilot, Security Filter, and New Integrations
MARCH 2026 UPDATES It's been three months since our last update, and the team has been busy. This release brings a major new capability - managing your business…
by ChatLab Team
December 2025 Updates: Voice Input, GPT-5, and Smarter E-commerce
DECEMBER 2025 UPDATES The holiday season brings more than just festivities - we're delivering ChatLab's most comprehensive update of the year. From speaking to…
by ChatLab Team
September 2025 Vacation Updates
SEPTEMBER 2025 VACATION UPDATES While we took some well-deserved time off, our development team kept working behind the scenes. We're excited to share the…
by Bartek Mularz
How to Set Up ChatLab for Your E‑Commerce Store
In the competitive e‑commerce environment, properly configuring ChatLab is key to ensuring your chatbot delivers…
by Bartek Mularz
July 2025 Updates
JULY UPDATE 2025 June was all about building the updates you requested. Here’s a summary of what we’ve accomplished: Dynamic Suggested Follow-Ups This is an…
by Bartek Mularz
June 2025 Updates
JUNE UPDATE Hello ChatLab Community, May has been another incredibly productive month at ChatLab! Our team was working hard on a significant number of exciting…
by Bartek Mularz
Will AI take our creative jobs?
WILL AI TAKE OUR CREATIVE JOBS? Creativity - the ability to generate new, original, and useful ideas or solutions. This is the definition of creativity that…
by Bartek Mularz
May 2025 Updates
April has been an incredibly productive month at ChatLab! Our team was working hard on over 15 new features. We're excited to announce that…
by Bartek Mularz
How ChatLab Leverages RAG Technology?
How ChatLab Leverages RAG Technology? At ChatLab, we create intelligent chatbots that revolutionize online interactions. The key driver behind their…
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