Adding chatbot to your website

Last updated: December 3, 2025

Adding a ChatLab chat feature to your website site can improve user engagement by facilitating direct conversations between your visitors and either you or your support team. This guide will outline the step-by-step procedure for embedding the chat feature's code into your website.

Add to Website

If you want to add chatbot to website you need to log in to ChatLab, select the chatbot that you will embed and click on it.

In menu you have to select “Add to Website”.

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  • In ChatLab we offer three integrations with your website. The first one is by adding a **widget **to your website. Widget opens as a popup after clicking the chat icon.

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  • Second one is by adding as IFrame. This frame will be always open on your website and can be surrounded by contents of your site.

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  • **If you are not sure what to choose, here is description of differences beetwen **widget and iframe

  • **The third thing which we can add to our website are cookies. **If you're using ChatLab on your website and treating it as a marketing-related tool, you should ensure it does not load automatically before consent is granted.

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Adding the code to your website

Locate the section of your website and paste this code as a last element of the existing head section. The chat widget should appear after refreshing the browser.