You can share your chatbot with clients, collaborators, or testers via a direct link or a QR code - no website embedding required. Recipients can interact with your chatbot immediately, without needing a ChatLab account.
Before you start
Create and train your chatbot, review its public content and access restrictions, and test a new conversation before sharing it with customers. See How to create your first chatbot.
Where to find sharing links
Select your chatbot and open the Overview tab. Scroll down to the Try out & share row on the left side of the page.
Sharing options
There are two sharing modes, each with a clickable link, a copy icon, and a QR Code link:
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As always-open frame - opens a page with the chatbot displayed in a large, always-visible frame in the center of the screen. Best for demos and focused testing sessions.
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As openable widget - opens a page with a chat icon in the corner. Clicking the icon opens the chatbot in a popup window. This replicates how visitors experience the chatbot on a real website.
For each option, you can:
- Click the link text to open a preview in a new browser tab
- Click the copy icon next to the link to copy the URL to your clipboard, then share it via email, chat, or any other channel
- Click QR Code to open a modal with a scannable QR code that encodes the same URL
Sharing via QR code
Clicking QR Code next to either sharing mode opens a modal with a scannable QR code. This is especially handy when you want to test the chatbot on a phone - just point the camera at the code instead of typing the URL.
In the modal you can:
- Scan the QR code directly with a phone camera to open the chatbot
- Click Download to save the QR code as a PNG image (useful for printing on flyers, business cards, or adding to slides)
- Close the modal with the X button, the Close button, by pressing Esc, or by clicking outside the modal
What recipients see
When someone opens a sharing link or scans the QR code, they see your chatbot on a clean, empty page - fully functional with all your training, settings, and customizations applied. Here is an example of the always-open frame mode:
Important notes
- A sharing URL opens a separate page. You can link to it, but it is not an embed snippet. To embed the chatbot on a website, use the code snippet provided in the Deploy tab.
- Sharing links and QR codes use your chatbot's live configuration. After saving settings or completing training, reopen or refresh the shared page to test the updated bot.
- Conversations through sharing links consume message credits just like regular chatbot conversations. Test the link in a separate browser or on your phone before sharing it; the chatbot's configured access restrictions still apply.