There are two methods to integrate the chatbot into your PrestaShop store:
Method 1: Inserting the Script into the Store Template
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Obtain the chatbot script from the admin panel. Navigate to the chatbot settings, then click “Add to Website” and copy the script code.
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Insert the script into the store template by pasting the copied script into the source code of your store’s theme.
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Save the changes and refresh the website to ensure the chatbot is displayed correctly.
Method 2: Using the PrestaShop Module
1. Download the module: Obtain the Chatlab AI Customer Service module from the link below.
| Prestashop version | Plugin file |
|---|---|
| ≥ 8.0 | chatlabaicustomerservice.zip |
| 1.7.* | chatlabaicustomerservice_1_7.zip |
2. Navigate to module management:
3. Install and configure the module:
4. Verify the installation:
The chatbot should now be visible in the admin configuration panel and on the website.
If the chatbot does not appear, ensure that the module is activated and correctly configured.