What can the chatbot do with Hotres?

It lists all your apartments and rooms with descriptions, images and links to the apartment pages, checks availability and price for a specific apartment and dates, finds the available apartments for a date range and party size, flags special offers and returns booking links with the dates already filled in. When nothing matches exactly, it proposes alternatives that meet your minimum stay.

What do I need to connect Hotres?

Four values: your Hotres API key, the Object ID of your property, the exact name of your main pricelist and the format of your booking page URL with placeholders for the check-in date, check-out date and apartment tag. All of them go into the Hotres form in the Connect tab.

How are special offers shown?

For every availability answer the agent compares the rate for the requested dates with your main pricelist. When the rate differs, it marks the offer as a special offer, so guests see a promotion without searching for it.

Which ChatLab plan includes Hotres?

Every Hospitality plan: Start, Grow and Scale. All of them connect to your booking system, so guests check availability and prices for their dates in the chat. The plans differ by the number of properties, guest conversations and rooms in AI Search, not by which booking system you use.

What languages does the chatbot speak?

The agent answers in the language the guest writes in, in 80+ languages. On Grow and Scale the whole chat follows the guest: welcome message, buttons, forms and offer cards are translated too, from one set of rates and descriptions.

Sistemi za rezervacije · Hotres

ChatLab for HotresAvailability, offers and booking links, 24/7

The agent reads your Hotres property live: it finds the apartment that fits, checks availability and the price for the guest's dates, flags special offers and sends the guest to your booking page with the dates filled in. When the dates are full, it proposes other apartments or other dates. Answers in 80+ languages.

Kako se povezati

Kreditna kartica nije potrebna

Povezano sa ChatLab-om

Snimljeni demo · Baltic View

ČitanjaApartments, availability, prices, special offersLive from Hotres, compared with your main pricelist to flag a discounted rate.

DodajeBooking links with the dates filled inYour own booking page, with the check-in, check-out and apartment placed into the link.

PovezivanjaAPI key, Object ID, pricelist namePlus the format of your booking URL. A few minutes in the Connect tab.

What the agent does

Six things the agent does with Hotres.

Every answer comes from your live Hotres data at the moment the guest asks, not from a page you have to keep updating.

Apartment search by description

An apartment for four with a balcony, a studio near the beach: the agent matches the guest's words against your apartment descriptions and shows the ones that fit as cards with photo and a link to the apartment page.

Dostupnost i cene za izabrane datume

Checks live availability in Hotres for the guest's dates and party size and shows the free apartments with the price for the stay and a booking link for each.

Alternatives when the dates are full

When the requested apartment is taken or the stay is shorter than the minimum, the agent does not stop at no: it proposes other apartments on the guest's dates or the same apartment on nearby dates that meet the minimum stay.

Special offers flagged

The agent compares the rate for the dates with your main pricelist and tells the guest when the price is a special offer, so a promotion is never missed.

Direct booking, not a portal

Every answer carries a link to your own Hotres booking page with the dates and the apartment already filled in, so the guest who came to compare prices books with you.

Jezik svakog gosta

Odgovara na više od 80 jezika iz jedne baze znanja. Poruka dobrodošlice, dugmad i kartice sa ponudama su takođe prevedeni, pa gost iz inostranstva rezerviše podjednako lako kao domaći.

Podešavanje

Kako se povezati. Tri koraka, bez pisanja koda.

01
Gather your Hotres details
From your Hotres account collect the API key, the Object ID of your property and the exact name of your main pricelist. Note the address of your booking page with placeholders for the check-in date, check-out date and apartment tag.
02
Connect Hotres in ChatLab
Open your bot, go to Connect, pick Hotres and paste the key, the Object ID, the pricelist name and the booking URL format. ChatLab checks the connection on the spot.
03
Switch on the actions and add the widget
In Settings, Actions enable Get apartments, Check apartment availability and Find available apartments and adjust their instructions if you like, then paste the snippet from Add to Website into your site.

Vodič

Svaki korak podešavanja, sa snimcima ekrana, u centru za pomoć.

Pročitajte vodič

Live demo

Pravi hotelski sajt na platformi IdoBooking sa integrisanim agentom. Pretražite datume, rezervišite sobu i ostavite napomenu za recepciju.

Otvorite hotelski demo uživo

Klijenti

Umili Resorts. Šta se promenilo nakon što su aktivirali agenta.

"Otkako smo implementirali ChatLab, efikasnost naše podrške se znatno poboljšala. Chatbot sada rešava 70% rutinskih upita automatski.
Ovo je smanjilo broj slučajeva preusmerenih na recepciju za 60% i obim e-pošte za 30%"

Remigiusz Zawisza,
Marketing Manager, Umili Resorts

Studija slučaja: Umili Resorts

Cene za hotele i smeštaj

Jedna cena po objektu, sve što recepcija radi noću.

Svaki Hospitality plan povezuje se sa Vašim sistemom za rezervacije i odgovara gostima 24 sata dnevno. Planovi se razlikuju po broju objekata, mesečnom budžetu razgovora i alatima za Vaš tim.

Hospitality Start

$48/month

Do 20 soba

Sistem za rezervacije povezan

Vaš sistem za rezervacije u četu: dostupnost, cene i pretraga rezervacija, tokom cele noći.

Šta je uključeno:

Povezuje se sa Vašim sistemom za rezervacije ili PMS-om
Gosti proveravaju dostupnost i cene za svoje datume u četu
Pretraga rezervacija - gosti pronalaze svoju rezervaciju bez pozivanja recepcije
AI Search za Vaše sobe - asistent pronalazi pravu sobu ili paket iz običnog pitanja
Odgovara na pitanja gostiju 24/7 na osnovu Vašeg veb-sajta i dokumenata
Live Chat - recepcija preuzima razgovor kada je gostu potreban čovek
WhatsApp - gosti pišu na broj koji već koriste
Facebook Messenger
Instagram
Prikuplja upite i prosleđuje ih na kontakt formu
Pametniji AI modeli sa kontekstom od 16k

Ograničenja plana

2,400 odgovora chatbota / mesečno
1 objekat
20 soba u AI Search
11,000,000 karaktera za treniranje po objektu
1 član tima
Podrška putem e-pošte u roku od 24 sata

Pogledajte više opcija cena Počnite sa Hospitality Start

Najpopularnije

Hospitality Grow

$95/month

Do 100 soba

Pamćenje gostiju, AI uvidi i kanali koje gosti već koriste.

Šta je uključeno:

Sve iz plana START plus:

Pamti goste koji se vraćaju kroz različite razgovore
AI Insights - šta gosti pitaju, gde gubite rezervacije
Višejezični bot - jedna baza znanja, odgovori na 80+ jezika
Email Copilot - priprema nacrte odgovora na imejlove gostiju iz Vaše baze znanja
Glasovni razgovori - gosti mogu da razgovaraju sa asistentom
Offer Cards - sobe i paketi sa fotografijama i cenama u četu
Prilagođeni formulari i Flow Editor - vođeno rezervisanje i scenariji pre dolaska
Prilagođene API akcije - povežite svoj CRM, channel manager ili alate za dodatnu prodaju
API pristup za Vaše sopstvene automatizacije
Automatska dopuna kredita
Kontekst od 32k i nedeljno automatsko ponovno treniranje

Ograničenja plana

11,000 odgovora chatbota / mesečno
2 objekta
100 soba u AI Search
15,000,000 karaktera za treniranje po objektu
3 člana tima
1 Email Copilot nalog
Podrška putem e-pošte u roku od 24 sata
Podrška za uvođenje u rad u trajanju od 30 minuta

Pogledajte više opcija cena Počnite sa Hospitality Grow

Hospitality Scale

$360/month

Do 250 soba

Za hotelske grupacije: Vaš brend, Vaš domen i cene koje se ažuriraju svakog dana.

Šta je uključeno:

Sve iz plana GROW plus:

Vidžet za ćaskanje na Vašem sopstvenom domenu
Vaš sopstveni logotip umesto ChatLab brendiranja
Dnevno automatsko ponovno treniranje - nove cene i ponude se preuzimaju svakog dana
Do 5 objekata na jednom nalogu
Mesečni poziv od 30 minuta sa našim timom

Ograničenja plana

50,000 odgovora chatbota / mesečno
5 objekata
250 soba u AI Search
15,000,000 karaktera za treniranje po objektu
10 članova tima
5 Email Copilot naloga
1 slot za telefonski glasovni kanal
Podrška putem e-pošte u roku od 24 sata
Podrška za uvođenje u rad u trajanju od 60 minuta

Pogledajte više opcija cena Zakažite demo

Uporedite Hospitality planove stavku po stavku

Hotelska grupacija ili godišnji ugovor? Razgovarajte sa nama

pitanja

Često postavljana pitanja.

Connect Hotres and let the agent take the night shift.

Povežite jednom. Dostupnost i cene se očitavaju uživo iz sistema Hotres u svakom razgovoru, tako da nema potrebe za ručnom sinhronizacijom.

Kreditna kartica nije potrebna

ChatLab for HotresAvailability, offers and booking links, 24/7

Six things the agent does with Hotres.

Apartment search by description

Dostupnost i cene za izabrane datume

Alternatives when the dates are full

Special offers flagged

Direct booking, not a portal

Jezik svakog gosta

Kako se povezati. Tri koraka, bez pisanja koda.

Gather your Hotres details

Connect Hotres in ChatLab

Switch on the actions and add the widget

Umili Resorts. Šta se promenilo nakon što su aktivirali agenta.

Jedna cena po objektu, sve što recepcija radi noću.

Šta je uključeno:

Ograničenja plana

Šta je uključeno:

Ograničenja plana

Šta je uključeno:

Ograničenja plana

Često postavljana pitanja.

What can the chatbot do with Hotres?

What do I need to connect Hotres?

How are special offers shown?

What happens when the apartment is not available?

Which ChatLab plan includes Hotres?

What languages does the chatbot speak?

Connect Hotres and let the agent take the night shift.