Comparator
ChatLab vs SiteGPT side by side.
Pick up to four platforms. Every row comes from the same public data, ChatLab included.
ChatLabvsSiteGPT
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SiteGPT is a good fit for agencies. The partner programme is a real reseller platform rather than an affiliate scheme: unlimited client accounts, your own pricing, no revenue share, and white-label widget branding. The product itself syncs sources automatically on a daily, weekly or monthly schedule, speaks more than 95 languages, and pulls content from Notion, Google Drive, Dropbox, OneDrive, Box and GitHub, with SOC 2 Type II behind it.
The conversational feature set is narrower than the training one. There is no WhatsApp, no voice conversation, no phone line, no custom forms and no conversation flow editor. There is no e-mail copilot, no cross-conversation memory, no voice input, no AI-driven escalation to a human, no conversation summaries, no client summaries, no AI conversation insights and no dynamic suggested follow-ups. There are no Offer Cards, no larger context windows, no advanced spam filter and no full CSS customization. E-commerce is largely absent: no Shopify, WooCommerce, PrestaShop, CS-Cart, Abicart or BaseLinker, and no hotel reservation systems.
SiteGPT starts at $39/mo, or $4.88 per 100 conversations, and the agency tier carries a substantial monthly minimum. ChatLab is Free or $18/mo at $3.75 per 100 conversations, with the white-label agency package included rather than gated behind a commitment. Both serve agencies. ChatLab serves the agency's e-commerce and hospitality clients as well.
The conversational feature set is narrower than the training one. There is no WhatsApp, no voice conversation, no phone line, no custom forms and no conversation flow editor. There is no e-mail copilot, no cross-conversation memory, no voice input, no AI-driven escalation to a human, no conversation summaries, no client summaries, no AI conversation insights and no dynamic suggested follow-ups. There are no Offer Cards, no larger context windows, no advanced spam filter and no full CSS customization. E-commerce is largely absent: no Shopify, WooCommerce, PrestaShop, CS-Cart, Abicart or BaseLinker, and no hotel reservation systems.
SiteGPT starts at $39/mo, or $4.88 per 100 conversations, and the agency tier carries a substantial monthly minimum. ChatLab is Free or $18/mo at $3.75 per 100 conversations, with the white-label agency package included rather than gated behind a commitment. Both serve agencies. ChatLab serves the agency's e-commerce and hospitality clients as well.
Pricing
| Feature | ChatLab | SiteGPT |
|---|---|---|
Price visible | ||
Starting price | Free or $18/mo | $39/mo |
Price per 100 conversations | $3.75 | $4.88 |
Training
| Feature | ChatLab | SiteGPT |
|---|---|---|
Websites URLs | ||
Files | ||
Questions & Answers | ||
Corrections | ||
Sitemap | ||
Training using markdown syntax | ||
Advanced website training filters | ||
Auto-retrain |
Features
| Feature | ChatLab | SiteGPT |
|---|---|---|
Lead collection | ||
Custom forms | ||
Visitor file uploads | ||
Human support fallback | ||
AI-driven human fallback | ||
Live chat | ||
Live chat push notifications | ||
Helpdesk / inbox | ||
Email copilot | ||
Conversation rating | ||
Support multiple chatbot administrators | ||
Multilingual | ||
AI model selection | ||
Offer Cards | ||
AI Search | ||
Add to cart | ||
Voice input | ||
Voice conversations | ||
Phone calls | ||
Flow Editor (stages and conditions) | ||
Conversation memory | ||
Larger context windows | ||
Full white-label agency package |
AI and analytics
| Feature | ChatLab | SiteGPT |
|---|---|---|
AI Actions | ||
AI Conversation insights | ||
Client summaries | ||
Conversation summaries | ||
Dynamic suggested follow-ups | ||
Scheduled e-mail reports | ||
E-commerce analytics |
Customization
| Feature | ChatLab | SiteGPT |
|---|---|---|
Customizing avatar | ||
Customizing colors | ||
Custom role instructions | ||
Prompt optimizer | ||
Creativity settings | ||
Human-like messaging | ||
Welcome screen | ||
Custom launcher icon | ||
Remove branding | ||
Custom domains | ||
Knowledge base optimizer | ||
Minified sender bar | ||
Full CSS customization |
Security
| Feature | ChatLab | SiteGPT |
|---|---|---|
Rate limits | ||
Restricting domains | ||
Country restrictions | ||
Consent-gated loading | ||
Advanced spam filter |
Installation
| Feature | ChatLab | SiteGPT |
|---|---|---|
Widget | ||
iFrame | ||
Share link | ||
Public API |
Integrations
| Feature | ChatLab | SiteGPT |
|---|---|---|
WooCommerce | ||
Shopify | ||
PrestaShop | ||
Shoper | ||
CS-Cart | ||
Abicart | ||
BaseLinker | ||
WordPress | ||
Wix | ||
WebFlow | ||
Freshdesk | ||
Hotel reservation systems | ||
Custom API integrations | ||
Webhooks | ||
Google Analytics | ||
WhatsApp | ||
Facebook Messenger | ||
Instagram |
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