What happens when I delete a chatbot?

All associated data is permanently removed: training datasets, conversation history, collected leads, conversation summaries, sharing invitations, and chatbot settings. This action cannot be undone.

How do I delete a chatbot in ChatLab?

Open your chatbot, click the Danger Zone tab, scroll to the Delete chatbot section, click 'Delete chatbot', and confirm by clicking 'Yes' in the prompt.

Can I recover a deleted chatbot?

No, deleting a chatbot is permanent and cannot be undone. Make sure you no longer need the training data, conversations, or leads before proceeding.

Who can delete a chatbot?

The bot owner and team members invited with FULL access see the Danger Zone tab and can delete the chatbot. Team members with LIMITED access do not have this option.

Deleting your chatbot - ChatLab Help Center

Deleting a chatbot permanently removes it and all associated data from ChatLab. This action cannot be undone.

What Gets Deleted

When you delete a chatbot, the following data is permanently removed:

Training datasets (website content, files, Q&A, text entries)
Conversation history and summaries
Collected leads
Sharing invitations and team access
Chatbot settings and configuration

How to Delete a Chatbot

Open your chatbot and click the Danger Zone tab.

Scroll down to the Delete chatbot section and click Delete chatbot.

A confirmation prompt appears. Click Yes to permanently delete the chatbot.

After confirmation, the chatbot and all its data are permanently erased and you are redirected to the bot list.

Important: The Danger Zone tab is visible to the bot owner and to team members invited with FULL access. Team members with LIMITED access do not see it. Learn more about access levels in Inviting administrators.

Deleting your data - manage retention periods or delete conversations and leads without deleting the whole chatbot
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Deleting your chatbot

What Gets Deleted

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