ChatLab vs Sitespeak fianco a fianco.

SiteSpeakAI has two ideas worth borrowing: bring your own API key, which uncouples message volume from the subscription, and an AI search bar widget alongside the chat bubble. Page context awareness lets the agent know which page the visitor is reading, and it supports both OpenAI and Anthropic models.

Beyond that it is a compact product. There is no question-and-answer training, no markdown training and no custom API integrations for the bot to call. There is no voice conversation, no phone line, no custom forms, no conversation flow editor and no e-mail inbox with AI-drafted replies. There is no AI conversation insights, no client summaries, no conversation summaries, no cross-conversation memory, no voice input, no AI-driven escalation and no dynamic suggested follow-ups. There are no offer cards, no advanced spam filter, no full CSS customization, no white-label agency package, no Freshdesk, no hotel reservation systems, and no PrestaShop, CS-Cart, Abicart or BaseLinker.

SiteSpeakAI starts at $24/mo, or $12.00 per 100 conversations. ChatLab is Free or $18/mo at $3.75 per 100 conversations. Bring-your-own-key is attractive on paper, but it moves the model bill to you rather than removing it, and the feature gap stays.