ChatLab vs BotPress nebeneinander.

Botpress is a builder's platform. It has a proper visual flow editor, an open-source foundation, a genuine hybrid of no-code and code, white-labelling from its entry paid tier, and connectors for WhatsApp, Messenger, Telegram, Slack and Teams.

That power comes with assembly required. Botpress has no training corrections, no automatic retraining, and no advanced website training filters, so keeping the knowledge base current is manual work. There are no client summaries, no advanced spam filter, no custom domains for the widget, and no e-mail inbox with AI-drafted replies. On integrations it has no Freshdesk, no hotel reservation systems, and none of PrestaShop, CS-Cart, Abicart, BaseLinker or Wix. Since 2026 the plans also bill AI spend on top of the subscription, so the headline price is not the final price.

Botpress starts at $89/mo, roughly $8.90 per 100 conversations before model fees. ChatLab is Free or $18/mo at $3.75 per 100 conversations with the model cost already inside the plan. Choose Botpress if you want to engineer the agent yourself. Choose ChatLab if you want the support and commerce features to already be there.