ChatLab vs Wonderchat nebeneinander.

Wonderchat has moved upmarket. It now runs voice agents that take phone calls, offers a white-label programme for agencies, adds an SMS channel, and backs the whole thing with a REST API and a JavaScript SDK. SOC 2 and HIPAA are available on the Enterprise tier.

The gaps show up in day-to-day operation. There are no query rate limits, no advanced website training filters to control what gets crawled, no client summaries and no dynamic suggested follow-ups to keep a conversation moving. There are no offer cards for e-commerce, no advanced spam filter, and no full CSS customization. Wonderchat also has no e-mail inbox with AI-drafted replies, no hotel reservation systems, and no integrations with PrestaShop, CS-Cart, Abicart or BaseLinker.

Wonderchat starts at $124/mo, or $12.40 per 100 conversations. ChatLab is Free or $18/mo at $3.75 per 100 conversations. The two platforms overlap heavily on voice and white-label, so the decision usually comes down to what you pay per conversation and whether you need e-commerce and hospitality integrations.