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Training your Chatbot

Training in Background

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When you start a website training, ChatLab processes everything on the server. You can navigate to other pages, close the browser tab, or log out entirely - training continues until it finishes.


Select your chatbot and open Training > Links. If you have not started training yet, follow Adding new website sources, which explains the source, scope and capacity checks.

How it works

Background training is always on. There is nothing to enable. Every user on every plan gets it automatically.

When you click Start scanning the website in the new training dialog, the system begins scanning and processing your website content on the server side. A confirmation dialog confirms that training has started and you can safely leave.

If you stay on the page, real-time progress updates appear on the training card - including the number of links scanned and the total training characters collected so far.


Email notifications

Enable the Email me when training is finished or needs my attention toggle when creating a new website training. When enabled, enter the email address where you want to receive notifications.

New training dialog with email notification toggle highlighted

You will receive an email when:

  • Training completes successfully
  • The system needs your attention (for example, if you chose to select individual URLs)
  • An error occurs during training

The toggle is enabled by default and pre-filled with your account email.


Selecting individual URLs

By default, ChatLab trains on pages accepted by the scan settings and available capacity. If you prefer to review and pick specific pages first, enable the I want to select individual urls for training after scanning the website toggle.

New training dialog with URL selection toggle highlighted

When this option is enabled:

  1. The system scans the website and collects all discovered pages
  2. Training pauses at the Awaiting links selection stage
  3. You receive an email notification (if enabled) that your attention is needed
  4. Return to the training page and select which URLs to include
  5. Click Start the Training to proceed with only the selected pages

Monitoring training progress

Navigate to Training > Links and switch to the Trainings tab to see all your website training jobs.

Trainings tab showing a completed training card

Each training card shows:

  • Website URL and number of trained pages
  • Status badge - Scanning links, Awaiting links selection, Training, or Training completed
  • Progress bar - visible during active scanning or training
  • Timestamp of the last update

Viewing training details

Click the More details button on any training card to expand the full configuration panel.

Training card with More details button highlighted

The details panel shows all parameters used for that training, including URL filtering patterns, content filtering settings, element inclusion/exclusion rules, and creation timestamps.


Canceling a training

Use Cancel on an active training card to request cancellation. Running work stops at a cancellation checkpoint and cleans up that job's resources; this is not necessarily immediate. Wait for the training card to disappear and review the Links list before starting a replacement scan. Canceling is not a way to restore earlier source versions.

When training finishes

A small website can finish within a few minutes; larger scans or slow sites take longer. You can prepare the website embed meanwhile. If the job needs URL selection or reports an error, return to address it. When Training completed appears, inspect important sources with View, then open Overview and test questions based on the new content.

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